Booking and cancellation terms

1. Prices and inclusions

The final total price, including tax and any extras, is shown before payment. Accommodation includes 13.5% VAT. VAT on separately supplied services follows the tax treatment of each service.

The nightly rate covers four guests unless the property booking view states otherwise. Each additional guest costs €20 per person per night, up to the property's stated maximum occupancy. Furniture, appliances, equipment and amenities listed as included in the property description are part of the price. Optional services and their charges are itemised before payment.

2. Bed linen and towels

Guests may bring their own bed linen and towels at no extra charge. Alternatively, they may order linen and towels for all guests. The per-person price covers the full stay and is shown in the booking form. The total is added before payment.

3. Arrival and departure

Check-in starts at 16:00. Check-out is by 11:00 on the departure day. Guests may arrive at any time after 16:00 using the property's access instructions, which are sent with the confirmation or separately before arrival. The departure day is not charged as an accommodation night.

Early check-in and late check-out depend on availability, cost €10 per hour and must always be agreed and confirmed with the host in advance. Availability cannot be guaranteed. Report any defects or problems promptly so the host can put them right.

4. Final cleaning

Before payment, guests choose between cleaning the property themselves and paid final cleaning.

If cleaning themselves, guests must before departure:

• Wash dishes and put them away.
• Take rubbish to the designated collection points.
• Leave the kitchen and used surfaces clean.
• Return items and furniture to their proper places.
• Leave the property generally tidy and in appropriate condition.

Property-specific cleaning instructions will be provided. The host checks the property after departure. If self-cleaning is neglected or the property is materially dirtier than agreed, the host may charge reasonable extra cleaning costs based on the cleaning actually needed, up to the normal final-cleaning fee unless there is separate damage.

Guests may order paid final cleaning at the price shown before booking. It is added to the total and covers ordinary final cleaning, but not extra work caused by exceptional dirt, damage or improper use.

5. Pets

Pets are allowed only at properties that specifically permit them and must be declared when booking. The property-specific pet fee appears in the price summary before payment. The pet owner is responsible for damage and reasonable costs caused by unusual soiling. The pet fee does not cover damage.

6. Cancellation and refunds

A direct booking can be cancelled free of charge no later than 21 days before the agreed check-in time. The deadline is calculated from 16:00 on the arrival day. If cancelled by that deadline, the accommodation price paid is refunded in full.

If fewer than 21 days remain before check-in, the total accommodation price is not refunded and the cancellation fee is 100% of the booked accommodation price. The same applies if the guest does not arrive or ends the stay early on their own initiative.

Send the cancellation notice through the website form, by phone on +358 45 857 0908 or by email to uniikkiloma@hotmail.com. Include the booking reference and booker's name. The time of cancellation is when the notice is received. The host confirms cancellation in writing by email.

7. Cancellation by the host

If Uniikkiloma Oy cannot provide confirmed accommodation as agreed, it will offer comparable alternative accommodation where possible. The guest may accept or decline it. If declined, or if no suitable alternative is available, the price paid for the booking is refunded in full. Other statutory rights remain unaffected.

8. Statutory withdrawal right

Accommodation reserved for specific dates or a specified period is generally exempt from the ordinary statutory 14-day distance-selling withdrawal right. Uniikkiloma Oy instead offers contractual free cancellation until 21 days before the agreed check-in time. This does not limit mandatory statutory rights.

9. Booker responsibilities

The booker must provide accurate booking details and use the property appropriately. No more than the confirmed number of guests may stay overnight. The booker is responsible under applicable law for damage caused by themselves or their party and must promptly report damage, broken equipment or other significant problems.

10. Confirmation and payment

The final total price, stay dates, guest count, selected extras and applicable cancellation terms are shown before payment. A booking is confirmed once payment has succeeded and the confirmation has been delivered, unless another confirmation process has been separately agreed. Confirmation is emailed to the address given by the guest.

11. Contact

Uniikkiloma Oy · Phone +358 45 857 0908 · Email uniikkiloma@hotmail.com · Service areas Vuokatti and Kajaani.

These terms apply to direct bookings through Uniikkiloma Oy. Bookings through third-party platforms may be subject to that platform's terms.